Shipping policy

CONTIGUOUS UNITED STATES

Imperial ships orders to non-PO Box addresses within the contiguous United States unless otherwise noted or an expedited option is selected by the customer. Please allow 1–7 business days for processing and an additional 1–7 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number via email when your order has been processed.

ALASKA AND HAWAII

All shipments to Alaska or Hawaii may incur an additional shipping charge based on weight or insured value of the package. If that happens, we’ll inform you of the new shipping charge before processing your order. Due to the distance, shipments will take a minimum of 5 business days to arrive. Look for a shipment tracking number via email when your order has been processed. Promotional shipping (e.g., free shipping) is only applied to orders shipped within the contiguous United States and does not apply to Hawaii or Alaska.